To Advance Old-Age Recruitment Process to Digital Level
Monrovia’s new technology system, geared at automating the Civil Service Agency (CSA) recruitment process from an old-age manual method to a digitized one has been launched.
The newly introduced system will enable candidates to apply and take the CSA test from any part of Liberia, with their results being automated right away.
CSA Deputy Director General- Human Resource Management and Policy, Madam Onikeh Smythe Jackson during the launch on Wednesday, December 20, narrated that the CSA recruitment methodology had been a manual procedure that created a series of problems over the years, especially, decentralizing it.
She noted that the process has only been centralized in Monrovia, which has created difficulties for applicants in leeward counties.
She said, it was so complicated for applicants in leeward counties to cone Monrovia to register for the test and the hardship endured by them to return to their various destinations.
Madam Jackson Added that CSA staff in the absence of computerization, had to do screening and corrections of test papers manually, which has created difficulties in sorting some qualified candidates.
According to her, the launch signifies a modernization of a test system that is automated, which can enable the applicant to do their tests from any part of the country and instantly receive results.
She further stated that the recruitment process which began in May 2023, was intended to restore a merit-based recruitment process for Civil Servants since job vacancies will now be posted on the portal for required candidates to take advantage of it.
While the test will be through an automated system, the Director General-Human Resource Management and Policy elucidated that qualified candidates who will be shortlisted will also be interviewed and placed within the Civil Service.
“A lot of hard work has gone into the development of the automated recruitment portal system and we are calling on all heads of administration and HR Directors to make maximum use of the system,”she emphasized.
She maintained that the system is transparent and efficient in the recruitment and placement of qualified civil servants in the government
Mrs Jackson added: “We came to this agency to transform it into a better one and today our action has been this system to make it easy for those who will sit the CSA Test”
For his part, James A. Massaquoi,
Assistant Education Minister for Administration, during the official launch of the automated testing and recruitment system, noted that system change and transformation are key, therefore embracing the new CSA testing and recruitment structure.
According to Minister Massaquoi, the automatic testing system might seem a challenge, unless Liberians make use of the opportunity.
He sees a digital transformation as one that is void of discrimination and shows that Liberia is now on a new wave of technology in the recruitment process.
Minister Massaquoi noted that the new recruitment system will avoid human errors during the vetting process, which has raised suspicions in the past.
“It will create effectiveness, efficiency, and equity in the governance system.
“Unless we turn to digitize, what we want to do in Liberia, Liberia will not move and the CSA has taken the step to see this happen, which he lauded.”
Massawuoi also emphasized that the system will bring into place a new dynamism in the CSA and Liberia at large.
“We want to declare this digitized system, which will bring a new dynamism in the CSA sector, officially launched,” he explained.
Also, the Human Resource Director at the Ministry of Labor, Rev. Grace Martin Nyanuay expressed excitement about the new initiative by the CSA and that it will help those in the Human Resource Departments in their recruitment process a lot.
This, she believes, is so unique, to enable them to move to another level and looks for that CSA to move from one level to another under the leadership of its DG, Thompson.
According to Mrs. Nyanuay, the system will reduce the process on the Human Resource Department of government Ministries and Agencies and put them in a position from being pushed out of their will, for the sake of high-profile officials preferring people’s interests or in said jobs.
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